Privacy Policy
Effective Date: September 2026
Creativity House Sdn Bhd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training platform.
1. Information We Collect
We collect information that you directly provide to us, including:
- Personal Information: Name, email address, phone number, and professional details provided during registration or corporate inquiries.
- Payment Information: We use Stripe as a third-party payment processor. We do not store your full credit card number or CVV on our servers.
- Usage Data: Information about how you interact with our courses, simulators, and website (e.g., progress tracking, IP address, browser type).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our educational platform.
- To process transactions and send related information, including purchase confirmations and invoices.
- To manage your account and track your course progress.
- To respond to your comments, questions, and support requests.
- To send technical notices, security alerts, and administrative messages.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Service Providers: With trusted third-party vendors (like Vercel, Railway, and Stripe) who perform services on our behalf.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement industry-standard security measures (including SSL encryption and secure database hosting) to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. You can update your account information directly in your user dashboard or contact us at info@creativity-house.com for assistance.